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Contact Us

Management & Leasing Office
Building 289 Moale Avenue
Jacksonville, FL 32228

Phone: 904-270-8870
Fax: 904-249-2906

Ribault Bay Community Center


Hours of Operation:

On-Base Leasing Office:
Monday-Friday 8:00am-5:00pm

Off-Base Leasing Office/ Ribault Bay Community Center:
M, T, Th, F 8:00am-5:00pm
Wednesday 8:00am-7:00pm
Saturday 10:00am-4:00pm
Sunday 12:00pm-4:00pm

For Leasing Inquiries:
Contact us by email or reach us by phone at 855-969-4995.


24-Hour Emergency Maintenance
For additional information, visit the Service Request page.

BB Cares Residential Helpline: 877-253-6988
We want your living experience with us to be truly exceptional. If you have a compliment or suggestion to pass along or need assistance with an issue or concern, we want to know. The BB Cares Helpline is a dedicated resident relations system providing you with direct assistance from our management team.

Please refer to the Service Request page for reporting maintenance requests/issues.


Community Management Contacts

Dolly Fenstermacher
Community Manager

Jasmin Matos
Assistant Community Manager

Crystal Ware
Neighborhood Manager




From the North: take I-95 South to the 9A exit. Get off on Atlantic Boulevard and drive east until you cross the Intracoastal Waterway. After crossing the waterway, take the first exit on the right to Mayport Road. Continue for approximately five miles. You will enter the naval station through the main gate.

From the South: take I-95 North to J. Turner Butler Boulevard. Go east to the San Pablo exit and turn left. Drive across Beach Boulevard, continuing to Atlantic Boulevard and turn right on to Atlantic at the light. After crossing the Intracoastal waterway, follow the above directions.

From Interstate I-10 East: from Interstate I-10 East, continue to I-95 South, exit at US Highway 90 (Beaches) until it splits into Atlantic Boulevard and Beach Boulevard. Take Atlantic Boulevard and follow the above directions.

From the Main Gate to the Office: once you enter through the main gate, make a right at the first traffic light (Moale Avenue ) and you will see the Housing Office / Community Management Office on your left.

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